Get in Touch With Us
Whether you have a question about how sweepstakes casinos work, want to flag something that looks out of date, or have a suggestion for a platform we should cover, this page explains how to reach us and what to expect when you do.
How to Reach the Team
Email is the most direct route. Every message is read by a real person, and we aim to reply within two working days. Write to us at [email protected].
To help us get back to you faster, a line or two up front explaining the nature of your message goes a long way — whether it is a site question, a factual correction or a commercial enquiry.
What You Can Ask Us About
We hear from a wide range of readers. The most common reasons people get in touch include:
- Platform questions — Unsure how a specific sweepstakes casino works, what its eligibility requirements are, or how Sweepstakes Coins differ from Gold Coins? Ask and we will do our best to clarify or point you in the right direction.
- Corrections and updates — Sweepstakes casino terms, eligible states and welcome offers change frequently. If you spot something on our site that looks wrong or out of date, please flag it. Accuracy matters to us, and reader tips genuinely help.
- Suggestions for coverage — Heard about a new sweeps casino that launched recently and want to know if we have reviewed it? Or think we should cover a topic we have missed? We welcome those messages.
- Editorial and partnership enquiries — If you represent a platform or an organisation and want to discuss how we might work together, introduce yourself and outline what you have in mind. We review all enquiries, though we cannot guarantee a response to every commercial approach.
- Responsible play concerns — If you or someone you know is experiencing difficulty with gaming habits, mention it in your message and we will point you towards appropriate support resources.
- General feedback — Found our comparisons useful? Thought something was unclear? Either way, we want to hear it.
What Happens After You Email Us
Your message is reviewed by a member of the editorial team — not an automated system. We do not send boilerplate replies in place of a real response. Our usual turnaround is two working days, though during particularly busy periods it may run slightly longer. We will always follow up.
If your message concerns a factual error, we will investigate it against our sources before responding. Where a correction is warranted, we update the relevant page and note it accordingly.
A Note on How This Site Works
Social Casinos researches and compares sweepstakes and social casino platforms available to players in the US. The platforms featured on this site operate under a promotional sweepstakes model — they are not real-money casinos. We cover how these platforms work, what welcome offers they carry, and how the dual-currency model (Gold Coins and Sweepstakes Coins) functions in practice.
Our editorial assessments are independent. Some of the platforms we write about have commercial relationships with this site, meaning we may earn a commission if a reader signs up through a link. That relationship does not determine rankings or editorial conclusions — platforms are assessed on the factors that matter to readers, and every write-up includes genuine limitations alongside the positives.
If you have a concern about how we have handled a specific platform or offer, email us with the details and we will review it. Transparency is central to what we do, and reader scrutiny is part of how we maintain it.
Availability and Legal Reminders
One thing worth noting: sweepstakes casino availability in the US varies by state, and laws in this area change regularly. If you are writing to ask whether a specific platform is available where you live, we can point you to the information we hold — but the most reliable check is always the platform's own terms and eligibility page, as operator decisions and state-level rules can shift between our updates.
We are not lawyers and cannot provide legal advice about your specific circumstances. For questions about tax obligations on redeemed prizes or the legality of a platform in your state, official guidance and qualified professionals are the right sources.
Thank You for Reading
We put real work into keeping this site accurate, balanced and genuinely useful for people navigating the growing world of social and sweepstakes casinos. If something we have published helped you — or fell short — we want to know. Your feedback shapes what we cover next.